24/7 Nurse Hotline
US Family Health Plan members have access to a registered nurse 24 hours a day, 7 days a week, 365 days a year.
Just pick up your phone and you have a direct line to some of the most important information you may ever need. From diaper rash to weight control, this is your own personal information service that immediately puts you in touch with sound medical facts and advice on just about any topic related to your health. You can access a registered nurse, 24 hours a day, to answer your questions. When your child has a fever of 102 degrees and it's 2am or when you've twisted your ankle and you're not sure whether to go to the Emergency Room or just put it on ice - call to speak directly with a registered nurse who can advise you.
Here's how it works:
Just dial 1-800-455-WELL (9355) anytime, 24 hours a day.
Note: This number can also be found on the back of your Member ID Card.